Website Zynex
Qualifications
•
Adaptability – Deals with change and ambiguity well; adjusts and alters behavior when change occurs so priorities are still met
•
Customer – Focus – Implements ways to rapidly respond to customer requests for improved outcomes; works with the customer to collect accurate information about needs; goes beyond the initial thinking and remains flexible to meet customer needs; maintains strong and loyal customer relationships
•
Genuine interest in helping people
•
Reliability regarding attendance M-F and arriving to work on-time
•
Ability to perform with high degree of independent judgment, discretion, and confidentiality; and make complex decisions within short amount of time
•
Exceptional communication (written & verbal) skills AND Excellent organizational skills
•
Superior phone communication skills with providers, carriers, patients, and trainees
•
Strong attention to detail and good typing skills
•
High School Diploma or equivalent required;
•
College degree beneficial
•
Fast-paced, professional office environment with frequent interruptions
•
Proficient use of office equipment including computers, copiers, fax machines and telephones
•
Proficiency with office computers and Microsoft Office software
•
Ability to communicate effectively via spoken, written and electronic means
•
Ability to sit for extended periods of time
|
Responsibilities
•
The Flex Specialist will be available to assist Billing teams with projects and workload as requested by the Director of Reimbursement and Billing Management
•
This role will work with insurances to advocate on behalf of patients to ensure they are getting the care they need
•
This means you are responsible for providing a world-class experience to all “customers” in every interaction, every time
•
In addition to patients, your customers may be coworkers, clinics, the Zynex sales team, etc
•
Works well with peers and supervisors
•
Assist all Billing teams to obtain medical records, prescriptions, and any other additional information from clinics to submit to Insurance companies
•
Complete benefit verifications for Billing teams
•
Submit appeals and reconsiderations with appropriate documentation to Insurance companies
•
Complete administrative tasks for Billing teams
•
Obtain billing authorizations for the use of Durable Medical Equipment (DME) from Insurance companies (e.g., Adjustors/Nurse Case Managers, TPAs (Third Party Administrators), Insurance Representatives)
•
Provide requested information to insurance carriers to include billing/coding support concerning devices, accessories, and supplies for recipients, insurance providers, physicians, and the payer community
•
Operate independently in Zynex’s access database/billing system to complete patient orders with a high degree of accuracy
•
Meet daily goals as outlined by Billing Department Managers and/or Director of Reimbursement
•
Dress and interact professionally in an office environment
•
Follow all company policies and address issues following appropriate chain of command
•
Be present/visible in the home office 5 days/week (M-F), 8 hours/day
•
Complete other duties, as assigned by Management
Benefits
•
$21.00 Hourly
•
Zynex Offers Exceptional Benefits (Full-Time Roles):
•
Premium starting pay (starting $21/hour)
•
Health, dental, & vision insurance
•
401k with company contribution
•
8 paid holidays + up to 2 additional floating holidays
•
15 days Paid Time Off (PTO) for sick or vacation time; increases to 4 weeks after 2 years with the company
•
Free and/or subsidized breakfast and lunch
•
Health & wellness bonus up to $50/month
•
Frequent opportunities for role transitions and advancements
•
Up to $75/month reimbursement for community volunteer hours
•
Employee product discounts
|
To apply for this job please visit www.learn4good.com.